Ecobaby Natural Products

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Terms & Conditions

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Order Cost



US & Rest
of the World









over £85




*please note: due to item weights, some products incur additional postage charges

We aim to process your order as quickly as possible; in general the orders will be dispatched the day or day after they are received. However at busy times this may not be possible so please allow up to 14 days for your order to arrive in the UK, and 28 days for orders outside the UK.

All orders are subject to stock availability, we will try to stock all items but due to reasons beyond our control this is not always possible. If the item you order is out of stock we will back order it for you. You will be contacted with the option to cancel your order if you wish to.


By accessing you agree to be bound by the terms and conditions set out below. If you have any questions or queries  please contact

Contact: can be contacted by e-mail:  postal address: , , . And by telephone: .  Please note that we are an internet, phone and mail order business only.  We do have no physical shop at the above premises.

Payment for goods is by major credit cards or debit cards. In the event of your payment being declined by your cardholder shall not be held responsible for any costs or inconvenience caused by a subsequent delay in dispatch. If you wish to pay by cheque please email or phone us on to place your order. Please note that goods cannot be dispatched until payment has cleared.

We may show links to other websites of interest. This does not imply endorsement of other sites. bears no responsibility for the content of these sites.

Copyright: the contents of this website belong to The contents of this site are not to be used for business or commercial use without our prior written consent.


U.K customers have a right to cancel orders placed through a website within 7 working days of their receipt of goods. If you wish to cancel your order please contact  as soon as possible, if your order has already been dispatched please contact us about returning the products.

Goods must be returned in their original packaging and condition to , ,     .

 We recommend that you return the goods by recorded delivery or another means of tracked delivery system. cannot accept any responsibility for loss of or damage to goods until they are received by us.

When we receive the goods in a salable condition a refund will be made to your card. Return postage and packaging costs cannot be refunded unless we made a mistake with your order.

Please note that any goods returned without prior notice cannot be accepted.


In the unlikely event of you receiving faulty or incorrect goods please email or phone on within 5 days. We will advise you on returning the goods and arranging for a replacement to be sent out or a refund to your card. We will reimburse you the costs of returning the goods.


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